Web SDK - Replay Masking
ForeSee Replay for web supports several tools for preventing the capture of Personally Identifiable Information (PII). This masking occurs in the browser before it’s transmitted to the server. Here is a simplified flow diagram showing the masking sequence as it occurs during recording:
In addition, as page contents change over time, the masking is reapplied to these changes before they are added to the buffer. This also applies to text fields that the user types into. Before any character is added to the buffer, it’s checked against the masking blacklist and whitelisting rules.
New customers work with our team to determine what areas of the site or app need to be blocked from recording to ensure confidentiality.