Invitation Behavior - Mobile


You have likely heard that Google made some updates to how they rank sites based on the use of pop-ups on mobile devices. We are well aware of this and its potential impact.

This Google update only impacts the ForeSee CX Measure invite on mobile devices based on how the invite is displayed as an interstitial/pop-up. Google’s new policy went into effect on January 10, 2017, at which point pages where content is not easily accessible to a user on the transition from the Mobile Search Results may not rank as high.

As of 19.2.0, ForeSee has made available a new mobile invite solution to meet the new Google standards. The changes includes:

  • New, less obtrusive banner-style invitation
  • Shorter instructions
  • Easy-to-identify call to action
  • An easily-dismissable user interface

For existing customers, the new invite is automatically included with the update to your mobile code package. If you have not received a Version 19.2.0 upgrade to your package, this can be coordinated through your ForeSee Executive Account Manager (EAM). If you have any questions in the meantime, please contact your EAM.

Mobile Invitation

Invitation Screen Configurable items:

  • Client logo (top left of the invitation)
  • Invitation text
  • Email button text
  • Text Me button text
  • Re-invite wait period (referred to as Repeat Days)

Note on repeat days: Different wait periods are possible for the case when a user accepts the invite, declines the invite, or “abandons” the invite (clicks ‘x’).

Invite Screen

Email Screen Configurable items

  • Email Placeholder (default: “Your email…”)
  • Submit button text

Email screen

SMS (Text) Screen Configurable items

  • Text Placeholder (default: “Your cellphone number…”)
  • Submit button text

SMS Screen

 

Thank You Screen Configurable items

  • Headline – (default: “Thank you!”)
  • SubHeadline – (default: “We’ll reach out to you after you finish on our site.”)
  • Counter Tag – (default: “Returning in…”)
  • Counter Inverval – (default: three seconds, then return to site.)

Thank you screen

 

 

Articles in this section:

  1. Changing the Size of the Mobile Invite