Web SDK - Testing

The triggering code embedded on your site comes pre-configured for the business rules related to your production environment. This means that in order to receive a survey invitation it is possible that a very low sampling percentage or pooling number decreases the chance of the user receiving an invitation. This could potentially make testing difficult. Therefore, in order to receive the invitation/survey while testing, a Survey Configuration Testing page (Figure 1) is provided which allows the invitation to display at a frequency of choice and for the testing session only. There is an option to override the Pooling percentage (if less than 100%), which is necessary for the session to be recorded and the survey invitation to appear. See more about Pooling below.


Using this test page does not change the sampling percentage in the JavaScript code and therefore doesn’t affect site users. Please keep in mind that when cookies and cache are cleared between each test, it may be necessary to navigate back to this test page and reset the increased sampling parameters.

To access the survey configuration page, simply add the hash #acscommand=fstest to the end of any URL on your site, and then refresh the page. For example, if your site was located at http://www.site.com, you would edit the address bar to read http://www.site.com#acscommand=fstest, press enter, and then refresh the page. You should see something like what is depicted in the screenshot below.


Figure 1

Articles in this section:

  1. Verify the Survey is Working
  2. Verify that Replay is Working