Software License Agreement

Software License Agreement for ForeSee® Services

If you, as the purchaser of the ForeSee® Software and Services (as defined below), have a mutually agreed written agreement in place between ForeSee Results, Inc. and/or its parent company Answers Corporation, the terms of such mutually agreed written agreement prevail over this Software License Agreement.

By installing the ForeSee® Software (as defined below), you, the purchaser of the ForeSee® Software and Services (as defined below), on behalf of yourself and your affiliates, agents, employees, and representatives (collectively, the “Client”) hereby agree as follows:

  1. ForeSee Results, Inc., a Delaware corporation (“ForeSee”) shall collect, process, and/or compile data from Client’s websites and other sources, using its proprietary software (such software, together with all later releases, updates and upgrades thereto, collectively, the “ForeSee® Software”), and use such information to provide the Client with access to data and reports, measuring customer satisfaction and future behaviors of users of the Client’s web site(s) (a “Measurement”). In addition, ForeSee shall provide any additional measurements (“Additional Measurements”) requested by the Client for a price agreed between the parties (the Measurement and any Additional Measurements collectively, the “Services”).
  1. Subscriber Licenses. To enable Client to receive the Services, ForeSee grants Client, and Client accepts, a non-exclusive, non-transferable, license to install, store, operate and/or use the version of the current release of the client portion of ForeSee’s proprietary software and Services, including: (a) any program routines or programming code that may be distributed as part of the Services, including but not limited to survey trigger code, mobile software development kit and ForeSee Replay code (the “Subscriber Software”); (b)  any URL link that may be distributed as part of the Services (the “Subscriber Survey URL”); (c) ForeSee’s data access portal, including the analytics tools and automated reporting described in an applicable Order Form (the “Online Portal”); and (d) ForeSee’s aggregated customer satisfaction data (the “Aggregated Indices,” described in Section 3). Client agrees to use the Subscriber Software, Subscriber Survey URL, the Online Portal, and the Aggregated Indices for no other purpose than the provision of the Services to the Client. Subscriber Software may be installed, stored, and operated only on websites identified in an applicable Order Form or otherwise approved in writing by ForeSee.

Subscriber Software for deploying web-based services may be implemented with any of the following code hosting options:

  • ForeSee® Cloud Deployment: Client modifies its website template to embed HTML code, which interacts with ForeSee-hosted operational JavaScript code and related assets. This method allows all code modifications to be made by ForeSee, without any further changes to Client’s website. The HTML on Client’s website need not be updated to achieve this.
  • ForeSee® Cloud Deployment with Versioning: Client modifies its website template to embed HTML code, which interacts with ForeSee-hosted operational JavaScript code and related assets. This method allows all code modifications to be made by ForeSee, but provides a change-control mechanism for Client: the HTML on Client’s website must be changed to implement/release any operational code change.
  • On-Premises Deployment: Client modifies its website template to embed operational JavaScript code. Client hosts the JavaScript code and related assets themselves. All changes are controlled by Client, and Client must update the JavaScript code to implement any operational code change.

Additional information regarding Subscriber Software can be found at http://developer.foresee.com/

  1. Client shall own all data, Measurements, and Additional Measurements that result from the Services hereunder, but CLIENT HEREBY GRANTS TO FORESEE A PERPETUAL, EXCLUSIVE, ROYALTY FREE, FULLY PAID-UP, WORLDWIDE LICENSE, WITH THE RIGHT TO SUBLICENSE, TO USE SUCH DATA, MEASUREMENTS, AND ADDITIONAL MEASUREMENTS IN THE PERFORMANCE OF THE SERVICES AND IN THE CREATION OF INDICES WHICH ARE COMPILED FROM AGGREGATED DATA AND MEASUREMENTS (THE “AGGREGATED INDICES”). FORESEE SHALL BE THE SOLE OWNER OF THE AGGREGATED INDICES. FORESEE HAS THE RIGHT TO USE CLIENT’S NAME IN DESCRIBING THE PARTICIPANTS OF THE AGGREGATED INDICES. ForeSee is acting only as the “data processor,” and Client remains exclusively the “data controller” and “data owner.” As such, it is Client’s obligation to comply with any/all applicable privacy laws and regulations. ForeSee shall at all times comply with its Privacy Policy stated at http://www.foresee.com/privacyshtml. Client shall ensure that no individualized data is passed by Client to ForeSee in violation of Client’s published privacy policy, and Client shall be solely responsible for violations of the same.
  1. The Client shall be responsible for the installation and maintenance of any Subscriber Software pursuant to the instructions provided to the Client by ForeSee, and for Client’s equipment necessary to access ForeSee’s Online Portal, including all computer equipment, software, telecommunications, including high-speed connections to the Internet, to the extent they are needed to operate and/or access the Services from Client’s site of business. For all Web Measures, Client is responsible for the operation and maintenance of Client’s web environment. For all In-Location Measures, Client is responsible for incorporating the Client Survey URL into Client’s receipt, or otherwise facilitating delivery of the Subscriber Survey URL. For all Call Center Measures, Client is responsible for incorporating the survey invitation into Client’s Call Center workflow. For email delivered surveys, the Subscriber Survey URL may be delivered by Client or ForeSee, as described in the applicable Order Form.  Client is responsible for ensuring that any email addresses provided by Client may be used without violation of law or regulation. If Client purchases ForeSee’s Replay product, Client shall be responsible for identifying web pages that collect and/or display potentially secure information, such as names and account information (“Personal Data”).
  1. The price and payment terms that Client shall pay to ForeSee are contained in a separate written document which is herein incorporated in its entirety by reference.
  1. Client agrees that FORESEE SHALL NOT BE LIABLE ON ACCOUNT OF ANY ERRORS, OMISSIONS, DELAYS, OR LOSSES UNLESS CAUSED BY FORESEE’S GROSS NEGLIGENCE OR WILLFUL MISCONDUCT. IN NO EVENT SHALL FORESEE BE LIABLE FOR INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES. IN NO EVENT SHALL THE TOTAL AGGREGATE LIABILITY OF FORESEE FOR ANY CLAIMS, LOSSES, OR DAMAGES ARISING UNDER THIS AGREEMENT EXCEED THE TOTAL CHARGES PAID TO FORESEE DURING THE TERM, EVEN IF FORESEE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH POTENTIAL CLAIM, LOSS, OR DAMAGE. THE FOREGOING LIMITATION OF LIABILITY AND EXCLUSION OF CERTAIN DAMAGES SHALL APPLY REGARDLESS OF THE SUCCESS OR EFFECTIVENESS OF OTHER REMEDIES.
  1. Notwithstanding any statement to the contrary in any written document incorporated herein by reference or the pattern and practice of ForeSee and Client, the term of this Agreement shall continue only for such periods for which ForeSee receives the agreed payment from Client (the “Term”).
  1. This Agreement may be terminated: (1) by either party upon the material breach by the other party of any of such other party’s obligations hereunder, which breach has not been cured within 15 days after the breaching party has received notice thereof, or (2) by ForeSee upon 10 days’ notice in the event of any delinquency of Client in payment of amounts due hereunder. In the event of any such termination, the license(s) granted to the Client pursuant to Section 2 shall terminate immediately.
  1. Client may not sell, transfer, assign, or subcontract this License Agreement to another party without the prior written consent of ForeSee. Any act in violation of the foregoing shall be null and void.
  1. Client shall be responsible for and shall promptly reimburse ForeSee for the payment of all sales, use, excise, or value-added tax or other assessments (including interest and penalties, but with respect to penalties, only if such penalties are incurred as a result of actions in which Client has concurred or participated) and duties imposed by all governmental entities based on the Services rendered by ForeSee to Client, provided that ForeSee shall be liable for any income taxes on or measured by net income or gross receipts of ForeSee.
  1. Each party shall, at its own expense, comply with any governmental law, statute, ordinance, administrative order, rule, or regulation relating to its duties, obligations, and performance under this Agreement and shall procure all governmental licenses and pay all fees and other charges required thereby.
  1. This contract is made under the laws of the State of Michigan and shall be interpreted, construed and enforced in accordance with the law of Michigan, without giving effect to its choice of law principles. The parties hereby agree to the exclusive jurisdiction of the state courts of Michigan and any federal court sitting in Michigan.
  1. If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of this Agreement shall remain in full force and effect.
  1. Sections 3, 6, 10, 12, and 13 shall survive the termination of this Agreement.

Other articles in this section:

  1. Welcome
  2. Software License Agreement (current article)
  3. Supported Platforms
  4. Client Code (Web SDK)
  5. iOS SDK
  6. Android SDK
  7. Public API v1.0
  8. Public API (deprecated)
  9. Notices & Alerts