The URL API is used to for static links, such as those in emails or in feedback solutions, to trigger a ForeSee survey. Client Services may refer to this feature as the Survey Link or the Email Link. This is typically used for fulfillment email but may also be used for a Feedback link if NO code is running on the site.
Only some CPPs are collected automatically when the URL API is used:
- Allows multiple presentations and submissions in same session
- No fsr.r cookie is dropped.
- May append additional CPPs using API syntax (see Adding Additional CPPs below)
ForeSee uses the following parameters to build the URL API:
- cid: Customer Identifier provided by ForeSee
- sid: Survey Identifier provided by ForeSee
Use these guidelines when you need to pass Customer Passed Parameters (CPPs) using the URL API.
You can determine which parameters (limit 2056 characters for total URL string) are to pass along with the submitted survey. Multiple CPPs are delimited by an ampersand (&).
ForeSee provides the email survey link in following general format:
There is a CPP to pass with the survey, such as CustID – Client Specific Customer Identifier (The name/value assignment format: &cpp[name]=value). You should append the CPP format to the end of the string like so:
If you would like to send a test to make sure ForeSee receives your parameter, you must select “Don’t Know” for the first set of questions and submit the survey. Then, you must contact a member of the Implementation Services team to verify the test.