Site revision history

This topic provides a description of changes made to the site for this release.

Site versionDescription of changes
21.3Public API support for Engagement Surveys - Engagement Survey data can now be exported through the CX Measure Export API into Business Intelligence or other reporting tools. See this topic for more details.

ForeSee API Overview topic has been renamed to "Predictive Experience API Overview".

New section added on how to download a performance report.

New release notes section added for DBA.
21.4OData Connector now supports connecting directly to Engagement Survey respondent data using tools such as MS Excel or Power BI.

The following new topics have been added in the Odata Connector section:

Data Column Definitions

URLs for Getting Data

The Web SDK release notes section has been brought up to date with the latest fixes.
21.5Survey invitation content has been restructured and updated to include additional information on survey trigger configuration options and Overlay templates.

Survey Trigger Mechanism
Survey Invitation Templates
Overlay Survey Template

The Web SDK release notes section has been brought up to date with the latest fixes.
21.6There are no changes for the 21.6 release.
21.7Content references to ForeSee® Replay have been updated to point to Digital Behavior Analytics (DBA) Replay.

The DBA FAQ has has been updated and restructured.
21.8There are no changes for the 21.8 release.
21.9There are no changes for the 21.9 release.
21.10Analytics Integration topic contains updated information on Adobe Analytics.

Removed legacy Replay content from Web SDK section.
21.11The Web SDK release notes section has been brought up to date with the latest fixes.
21.12No XM product releases.
22.1Rebranding applied to text-based references:
"ForeSee" references have been replaced with "Verint XM" and "Predictive Experience" where relevant.
22.2Rebranding applied to screenshots, diagrams and additional text-based references:
"ForeSee" references have been replaced with "Verint XM" and "Predictive Experience".

URLs used in examples and code snippets have also been updated to reflect the new branding where relevant.
22.3There are no changes for the 22.3 release.
22.4Updated WebSDK release notes.
22.5There are no changes for the 22.5 release.
22.6There are no changes for the 22.6 release.
22.7There are no changes for the 22.7 release.
22.8There are no changes for the 22.8 release.