Verint XM Developer Portal

Everything you need to configure and optimize your Verint XM products. Home of developer documentation, implementation guides, and release notes.

Blueprint

Supported Platforms

The following charts provide web browser and mobile platform versions which are certified for each Verint XM application. Browsers, platforms, or versions tagged as "Not Supported" (not tested) or "Supported" (functional but not fully tested) are noted.

Web Browser Support Mobile Platform Support
Internet Explorer (IE) Chrome Firefox Safari iOS Android
Collection
CX Measure (Trigger Code) (19x) 11+ 30+ 30+5 7+ 9+ 5.0+
Replay (19x) 11+ 38+5 27+ 8+5 9+ 5.0+
Feedback (19x) 11+ 30+ 27+ 7+ 9+ 5.0+
Mobile SDK (latest version)3,4 Deploy: 9+
Runtime: 11+
5.0+
Predictive Experience Applications*
Predictive Experience 11+ 30+ 27+ NS NS NS
Feedback In-page Reporting 11+ 30+ 27+ NS NS NS
Other Applications
AAP 11+ 30+ 27+ NS NS NS
Predictive Experience Mobile App 10+**2 5.0+1
Experience Mobile App 11+**2 6.0+1

Legend

S = Supported but not certified.
NS = Not supported
1 = Phones only
2 = Phones only, and must be iPhone 5S+. iOS 9 is not supported with SDK version 5.1+.
3 = Mobile SDK: Except for Cordova, Verint XM does not support hybrid apps (e.g. Xamarin). Some clients have had success implementing the full SDK in certain cases, but Verint XM has no insight into the methods used. Verint XM can offer static links which provide standalone surveys on those platforms.
4 iOS 8 is not supported with SDK version 5.0.0+.
5 Firefox 27-29, Chrome 27-37, Safari 7.1-7.9 is not supported with Web SDK 19.7.0.
* The following combination of browsers and devices are not supported for accessing Predictive Experience:
• IE 11 for Windows 7/Windows 8.1/Windows Phone 8.1/Windows Phone 8.1 Update
• Safari 6 for iOS 6.0.1
• Safari 7 for iOS 7.1 / OS X 10.9
• Safari 8 for iOS 8.4 / OS X 10.10**

Updated 3 months ago

Supported Platforms


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