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Blueprint

Supported Platforms

The charts below provides a list of the web browsers and mobile platforms versions which are certified for each ForeSee application. Browsers, platforms, or versions tagged as "Not Supported" (not tested) or "Supported" (functional but not fully tested) are noted.

Web Browser Support Mobile Platform Support
Internet Explorer (IE) Chrome Firefox Safari iOS Android
Collection
CX Measure (Trigger Code) (19x) 11+ 30+ 30+5 7+ 9+ 5.0+6
Replay (19x) 11+ 30+ 27+ 7+ 9+ 5.0+
Feedback (19x) 11+ 30+ 27+ 7+ 9+ 5.0+
Mobile SDK3,4 9+ 5.0-8.1
CX Suite Applications
CX Suite 11+ 30+ 27+ NS NS NS
Feedback In-page Reporting 11+ 30+ 27+ NS NS NS
Other Applications
AAP 11+ 30+ 27+ NS NS NS
ForeSee Mobile App 10+**2 5.0+1

Recent changes to supported platforms for enhanced security

Following security recommendations, we no longer allow connections on the TLS 1.0 protocol. As a result, we have updated our supported platforms list.
Beginning December 18, 2017, we ended support for the following browser/OS versions for CX Suite, AAP, and ForeSee® Mobile App: IE10, Firefox 25-26, Android 4.4-4.9.
Beginning December 27, 2017 we ended support for the following browser/OS versions for CX Measure, Replay, and Feedback: IE10, Firefox 25-26, Safari 5.2-6.9, Android 4.4-4.9.

Legend

S = Supported but not certified.
NS = Not supported
1 = Phones only
2 = Phones only, and must be iPhone 5S+. iOS 9 is not supported with SDK version 5.1+.
3 = Mobile SDK: We don't officially support hybrid apps (e.g. Cordova), but we have seen some clients have success implementing the full SDK in certain cases (CX Measure would likely work, but not Replay). We can also offer static links which provide standalone surveys on those platforms.
4 iOS 8 is not supported with SDK version 5.0.0+.
5 Firefox 27-29 is not supported with Web SDK 19.7.0.
6 Android 8.0 collection had an interruption between late March and May 4, 2018.

Supported Platforms