The following charts provide web browser and mobile platform versions which are certified for each Verint XM application. Browsers, platforms, or versions tagged as "Not Supported" (not tested) or "Supported" (functional but not fully tested) are noted.
|Web Browser Support||Mobile Platform Support|
|Internet Explorer (IE)||Chrome||Firefox||Safari||iOS||Android|
|CX Measure (Trigger Code) (19x)||11+||30+||30+5||7+||9+||5.0+|
|Mobile SDK (latest version)3,4||Deploy: 9+
|Predictive Experience Applications*|
|Feedback In-page Reporting||11+||30+||27+||NS||NS||NS|
|Predictive Experience Mobile App||10+**2||5.0+1|
|Experience Mobile App||11+**2||6.0+1|
S = Supported but not certified.
NS = Not supported
1 = Phones only
2 = Phones only, and must be iPhone 5S+. iOS 9 is not supported with SDK version 5.1+.
3 = Mobile SDK: Except for Cordova, Verint XM does not support hybrid apps (e.g. Xamarin). Some clients have had success implementing the full SDK in certain cases, but Verint XM has no insight into the methods used. Verint XM can offer static links which provide standalone surveys on those platforms.
4 iOS 8 is not supported with SDK version 5.0.0+.
5 Firefox 27-29, Chrome 27-37, Safari 7.1-7.9 is not supported with Web SDK 19.7.0.
* The following combination of browsers and devices are not supported for accessing Predictive Experience:
• IE 11 for Windows 7/Windows 8.1/Windows Phone 8.1/Windows Phone 8.1 Update
• Safari 6 for iOS 6.0.1
• Safari 7 for iOS 7.1 / OS X 10.9
• Safari 8 for iOS 8.4 / OS X 10.10**
Updated 6 months ago